Help Center
Got Questions?
We've Got Answers.
Everything you need to know about Deal Direct — from listings and rewards to safety and trust.
📂4 Categories
💡10+ Answers
🎧24/7 Support
General Questions
2 questions
Deal Direct is a specialized property portal designed to eliminate middlemen. We connect owners, buyers, and actual tenants directly to save you from paying heavy brokerage fees.
Yes. Our platform is built with strict filters and a "one post per user" policy to ensure that only genuine individuals — not agencies — are listing properties.
Posting & Listings
3 questions
To maintain a spam-free environment and ensure high-quality listings, we restrict users to one active post. This prevents brokers from flooding the site with duplicate entries and ensures that every listing comes from a real person.
Absolutely. You can update your listing details or mark it as "Sold/Rented" at any time from your dashboard. Once a post is deleted, you are free to post a new one.
Since you only have one post, make it count! Use high-quality photos, provide a detailed description, and be transparent about the price and amenities.
Rewards & Referrals
3 questions
You earn rewards for being an active part of the community! This includes posting a verified property, making genuine enquiries on listings, closing a deal through the platform, and referring friends and family.
Go to your "Rewards" tab to find your unique referral link. Share this link via WhatsApp, Email, or Social Media. When someone signs up using your link, you both get rewarded!
Points can be redeemed for partner vouchers, premium listing boosts, or cashback. Check the Rewards section in your dashboard for the latest redemption options.
Safety & Trust
2 questions
We take privacy seriously. Your contact information is only shared with genuine users you choose to interact with. We never sell your data to third-party telemarketers.
If you encounter a broker or a suspicious post, click the "Report" button on the listing page. Our team reviews every report within 24 hours to keep the platform clean.
Still have questions?
Can't find the answer you're looking for? Our support team is always here to help.