Questions, answered.

DealDirect is a property platform where owners post homes and commercial spaces for sale or rent, and buyers and tenants contact them directly, without a broker in between.

No. Posting a property, searching and contacting owners are free, and there is no brokerage. DealDirect never asks you for a token, booking amount or deposit. If anyone claiming to be from DealDirect asks you for money, do not pay, and report it to us.

No. We do not represent owners, buyers or tenants, and we are not a party to any deal you make. Inspect the property and its documents yourself, and take independent legal advice, before you pay anyone or sign anything. What DealDirect is, and is not

Open the property and tap “I’m interested”. The owner receives your name, email address and mobile number, by email, WhatsApp and in the app, so they can reply. The owner’s phone number is shown to you once they respond.

Saving adds the property to your private shortlist; the owner is not told and nothing is shared. “I’m interested” sends your contact details to the owner and starts an enquiry.

Up to five, on properties that are still available. Withdraw one, or wait for a property to be sold or let, to make room for another.

We send a one-time password to confirm the number is yours before you send an enquiry or post a property. It keeps fake accounts out, and means owners and buyers reach real people.

The owner, or someone the owner has authorised in writing. Brokers and agencies may not post on DealDirect.

Each owner account can have one property posted at a time. It keeps DealDirect free of bulk uploads by brokers and of duplicate posts.

As soon as you submit it. Our team may review it at any time, ask you for changes or documents, or unpublish it if it breaks the rules.

Yes, at any time from your account. Update the details, or mark it sold or rented. Deleting it lets you publish a new one.

Add clear, well-lit photos of every room, write a specific description, and state the price and amenities plainly. A property posted with five or more photos also earns 50 bonus points.

Send an enquiry from the project page and our team will call you. There is no booking amount or payment on DealDirect.

Yes. Project details come from the builder. Check the project’s registration with the relevant Real Estate Regulatory Authority before you book.

A verified deal, your first property, and enquiries (up to 5 a day) each earn a draw of points. You also earn fixed bonuses, for example for a property with five or more photos and for referring friends. See all the ways to earn

Share the referral code in your Rewards tab. You earn 100 points when a friend signs up with it, 50 when they post their first property or send their first enquiry, and 500 if they close a verified deal.

Spend them on gift cards and vouchers in the rewards store in your account. Points have no cash value and cannot be withdrawn or transferred. Rewards terms

Not at present. If we introduce expiry for inactive accounts, we will announce it in advance and remind you at least 14 days before any points lapse.

Your email address and phone number are never shown on a property page. They go to an owner only when you send that owner an enquiry. We do not sell personal data, and we use no third-party advertising or analytics tools. Privacy Policy

Use Report on the property page. Our team reviews every report. You can report a property once while it is under review.

From the app (Profile, then Settings) or on the website (your profile). Deleting your account removes your profile and properties. Some records of enquiries and deals are kept, because the other party relies on them. Delete your account

Write to our Grievance Officer at grievance@dealdirect.in. We acknowledge complaints within 24 hours and resolve them within 15 days. Grievance officer